Privacy Policy

At KAELISE, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using the KAELISE website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with KAELISE, we may collect certain information.

Personal Information

Depending on how you interact with our website, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment-related information
  • Account information
  • Information you provide when contacting customer support

Payment information may be processed securely by third-party payment providers. KAELISE does not necessarily have direct access to your complete payment card details.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate location information
  • Website usage and interaction data

This information helps us understand how visitors use our website and improve the shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Deliver products
  • Provide order confirmations and shipping updates
  • Respond to customer inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Send promotional communications where permitted and where you have provided appropriate consent
  • Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

KAELISE may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may help us:

  • Remember preferences
  • Keep items in your shopping cart
  • Understand website traffic
  • Improve website performance
  • Provide relevant content and marketing
  • Analyze customer interactions

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. How We Share Information

We do not sell your personal information simply for the purpose of selling it to third parties.

We may share information with trusted service providers when necessary to operate our business and provide services to you.

These may include:

  • Payment processors
  • Shipping and delivery providers
  • Website and ecommerce service providers
  • Hosting providers
  • Analytics providers
  • Marketing and advertising service providers
  • Customer support services
  • Fraud prevention and security providers

These service providers may only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect the rights, property, security, or safety of KAELISE, our customers, or others.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

Your payment information is handled according to the applicable payment provider's privacy and security practices. We recommend reviewing the privacy policies of the payment services you use.

6. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services may have their own privacy policies and practices. KAELISE is not responsible for the privacy practices of websites or services that we do not control.

We encourage you to review the privacy policies of any third-party services before providing personal information.

7. Marketing Communications

Where permitted by applicable law, we may send you promotional emails about new products, special offers, seasonal collections, or other KAELISE updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

Even if you opt out of promotional communications, we may still send essential transactional messages, such as order confirmations, shipping updates, or information related to your account or purchases.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The specific retention period may vary depending on the type of information and applicable legal requirements.

9. Data Security

KAELISE takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Request information about how your personal information is used or shared

To exercise an applicable privacy right, please contact KAELISE using the contact information provided on our website.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

KAELISE does not knowingly collect personal information from children who are not legally permitted to use our website without appropriate consent.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. International Data Transfers

Depending on where you live and where our service providers operate, your personal information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will take appropriate measures to protect personal information involved in such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, the updated policy will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact KAELISE Customer Support through the contact information provided on our website.

KAELISE — Elevate the Everyday.